Justin from Marketing asked me to create an official thread to report bugs/issues with SSX 2012. He will ask the QA guys to check in at this thread to be sure to get a leg up on bugs that are found in the game.

To report a bug, fill out these questions:


To report a bug, fill out this info:

• Where did the issue occur?
• What actions did you take before the issue occurred?
• Has the issue happened more than once?
• When did this occur? [Date and Time (specify time zone please)]
• Which platform were you playing on? (PS3/Xbox 360)
• Which Game Mode do you see the issue? (World Tour/Explore/Global Events)
• If you were on a drop, which one was it? (Pan, Trickypedia, Bulldog..etc)
• Do you have Online Pass? (Yes/No)
• Were you connected to Xbox LIVE/ PlayStationNetwork? (Yes/No)
• Any other relevant details.

Report away!

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80gb PS3
On Alaska, Mt. Foraker, the race against Griff, after the helicopter cutscene, my game crashes and just freezes. I've tried 4 times and it always happens at the same spot. There is no marks on the disc, and I can play other levels just fine.

Santa, this is an issue with Classic Controls. This got patched day 1 but unfortunately if you don't play the game online, you'll need to do the following:

Just switch to regular controls before jumping out of heli, then you can switch immediately back to classic controls.

I think this occurs on both the DD warm-up and DD so you will have to do it both times.

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Bugs & My Disappointments with the Game!
viewtopic.php?f=18&t=9873

It's too late though to earn my support for this game. There is simply no excuss for releasing this game with these bugs [among all the other ones] when they could have easily been found during playtesting; as these bugs were found within minutes of just trying to undertstand the controls. This game doesn't even feel like SSX anymore. It's quite ironic the game's acronym is used as "Snowboarding, Surfing, and Motorcross" in the story, instead of "Snowboard Super Cross" when it's nothing like the sport anymore.

Seems this hasn't been reported yet, but I had to two songs playing at the same time during a deadly decent event (forgot which one, I think it was Tane's) while in World Tour. The two songs were from the official SSX soundtrack, no custom music or anything. Happened during the survive it event in World Tour mode. My actions? I just entered the deadly descent to face off (It was really random) This only happen once for me so far. Happened 2/28, at around 6:00pm Pacific time. Ps3. Have an online pass, don't remember the drop, only that it was a survive event and the music could be hear as earliest as the intros with the pilots talking to you. Yes, I was connected to PSN.

Also, the game froze for me while in the O2 menu while using Kaori. Someone already mentioned this one in DeadlyDescent's bugs and disappointments topic. Happened 2/28, around 5:30pm, Pacific time. I was connected to PSN, console PS3. I was entering the warm-up race with Kaori so I wanted to gear her up with her tank when it froze on me, puff! It didn't even show me the little written tutorial for "Thin Air". Waited a couple of minutes then quit the game. Got into the game again and it worked fine. Only has happen once.

Everything mentioned above happened in World Tour.

Edited: Thanks Gondee for the heads up! I had forgotten there was a format, my mistake.

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supporter since '03.

Yes I have a masters degree on ssxology, doc.

I had the same issue as Santa. Good to hear about a solution!

However, a little glitch totally isn't a deal breaker for me! This game is so much fun! So much to do, and it's all decently challenging!

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I MISS ALLEGRA!

If you're reporting this, use the format on the first post.

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Playing on Xbox Live.. I had the number one time on the $1,000,000 drop Last to Hit race in New Zealand. It's not there any more and my money is gone... There's still 1 day and 3 hours left in this 3 day event.

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Ralph, please use the format on the first post if you want it to be tackled by QA.

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Playing on Xbox Live.. I had the number one time on the $1,000,000 drop Last to Hit race in New Zealand. It's not there any more and my money is gone... There's still 1 day and 3 hours left in this 3 day event.

Where did the issue occur? On xbox live
What actions did you take before the issue occurred? Nothing, I turned my game off hours after I recorded the time
Has the issue happened more than once? Not that I can tell.. It's impossible to keep track of all the tracks I've set records on in global events
When did this occur? [Date and Time (specify time zone please)] Today, just now, EST
Which platform were you playing on? (PS3/Xbox 360) Xbox
Which Game Mode do you see the issue? (World Tour/Explore/Global Events) Global Events
If you were on a drop, which one was it? (Pan, Trickypedia, Bulldog..etc) Last to hit
Do you have Online Pass? (Yes/No) yes
Were you connected to Xbox LIVE/ PlayStationNetwork? (Yes/No) yes
Any other relevant details. My $1,000,000 drop fee is gone as well

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Game has frozen twice while in loading screen before entering event.
Actions before: challenged friend, selected Zoe: love her , gear, etc, started event.
Occured: twice.
Time: 2am(cst) and 5pm; feb 29, 2012.
Platform: PS3
Game mode: Explore or global, unsure..
Drop: wasnt IN a drop, but cant remember which one I selected before the freeze.
Online pass: heck yeeea..I mean: yes.
Connected: yes.
I hit the PS button and quit game and, as I suspected, my system proceeded to restart.
Oh, and the game is awesome..just thought I would throw that in there. When I heard that awesome soundtrack play on the first drop, I was all like:

I'm pretty mad about this... I was set to win 9 mil and all the sudden I don't have a time on the track anymore AND my original 1 mil is gone. wtf!

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You're okay. I just hopped into the event to try to improve my 0:59 time and you're still at the top of the leaderboard. Seems like you'll get your money, but your local leaderboard is messed up for some reason.

Hi Guys, I'm new here

I wanted to report the same bug as SweetWildFlowers

Two official songs playing at the same time during Tane DD in World Tour

- Tane DD on World Tour
- no special Action
- Only once, didn't try again
- 02/28 Around 23pm [GMT +1, PARIS, EU]
- PS3
- World Tour
- TANE DD
- Online Pass Yes
- Connected to PSN Yes
- One of the songs playing was a Qemists Track


And another bug

Before a track on the loading screen 90% of the time a black bar appears quickly in the middle of the screen with a crack noise like plugging/unplugging an audio jack

- Loading screen before a track
- nothing special
- almost 90% of the time
- 02/28 from 19pm to 00am [GMT +1, PARIS, EU]
- PS3
- World Tour / Global Event (didn't try Explore)
- All drops
- Online Pass Yes
- Connected to PSN Yes

Didn't fill out everything because I didn't think it was necessary for a text mistake:

- World Tour
- Africa, Meru, "Red Light" drop
- Zoe's Briefing says "Moby, Psymon and Tane want to have a …" but your opponents are actually Moby, Psymon and Ty.
- Xbox 360

Playstation 3 (presume its the same on both platforms)

If you buy a suit, sometimes the same suit will re-appear for sale and you can buy it again. They both appear in your inventory too. This seems stupid, it shouldn't display and let you buy suits you have already purchased.

Saw this on Xbox, although I didn't try buying the duplicate suit.

This happened again today after I spent another million to get my score back yesterday. Now I don't have a mil to blow.

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You can even buy the default outfit you start out with.

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KotW - 8+ years and still going strong
If anyone wants to get in touch with me, pm me.

I've had a minor bug where the menu selection keeps scrolling by itself for a short period.

Where did the issue occur? Instantly after hitting "restart" (with confirmation turned off) and while the saving icon was up.
What actions did you take before the issue occurred? Fell into a cravasse
Has the issue happened more than once? Not as of yet.
When did this occur? Approx 2:30pm GMT, 1st March 2012.
Which platform were you playing on? PS3
Which Game Mode do you see the issue? World Tour
If you were on a drop, which one was it? Can't remember which drop but I'm assuming the bug isn't specifically drop-related.
Do you have Online Pass? Yes
Were you connected to Xbox LIVE/ PlayStationNetwork? Connected to PSN, although there are maintenance reports today.
Any other relevant details. The selection automatically scrolled downwards while the game was saving, but once the save had completed the drop restarted successfully.

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Charmy comes in all different colors - UrbanDictionary.com

It's not much of a bug, more of something they probably didn't notice or didn't have enough time to complete, but in the classic control scheme all of the "Tips" Messages state those for the standard control. So for example if I fall down a crevice it'll give me a message saying "Hold LB to rewind" when I actually need to hold B. I've gotten used to the control, but I'm pretty sure anyone new that chooses Classic Controls would be incredibly confused. It does this for all the tips, not just rewind. As well it'd be great to add in Classic Controls for the tutorial, it's a bit unfair for those of us who select it yet are forced to confuse ourselves with a different control scheme.

Not really going to fill out a form since none of the options apply, but it happens all the time and I only have an xbox so that's the only system I've seen it for.

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I concur,
This slightly annoying bug that also appeared on the demo, If you have a cat like reflex speed of start button>Restart run.. the menu selection scrolls through all the option before reloading.

Happens every time on 360/PS3 and (i think) only when you've said never to ask for confirmation on restart.

Alright, this one's a bug:

Everytime you do Psymon's signature trick, and you get to the part where he does the actual guillotine around his neck, his body does an instant 90 degree turn to the left automatically (it' just an instant first he's facing Forward then immediately west with no turning animation to it, nor do I press the dpad or LS to make it happen). You could probably easily recreate it yourself on a big jump.

Where did the issue occur? During Psymon's sig trick
What actions did you take before the issue occurred? None
Has the issue happened more than once? Yes
When did this occur? [Date and Time (specify time zone please)] Just now (3:10pm EST)
Which platform were you playing on? (PS3/Xbox 360) Xbox
Which Game Mode do you see the issue? (World Tour/Explore/Global Events) World Tour
If you were on a drop, which one was it? (Pan, Trickypedia, Bulldog..etc) Serenity on Himilayas
Do you have Online Pass? (Yes/No) Yes
Were you connected to Xbox LIVE/ PlayStationNetwork? (Yes/No) Yes

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I've had the same issue as Ralph. I entered the serenity global event a couple days ago and set a platinum score, and then yesterday when I went to the global events mode, it didn't give me any indication that I had entered it and my score isn't listed with my other friends...it just says "you have X friends competing in a global event on serenity" instead of "you and X friends.."

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once you get the feel of it / it wants you back for more / now it gets ethereal / feet ain't on the floor /

It's supposed to do that.

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